Terms of Service

Effective Date: April 17, 2026  |  Last Updated: April 17, 2026

1. Acceptance of Terms

Welcome to Pizza Ranch (hereinafter referred to as "Pizza Ranch," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch governing your access to and use of the website located at ranch-piz.digital (the "Website"), including all content, features, functionality, online ordering systems, and services made available through the Website.

By accessing, browsing, or using this Website, by registering an account, by placing an order, or by clicking any button indicating acceptance, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference. If you are using this Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

You must be at least eighteen (18) years of age to use this Website and to place orders. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding agreements under the laws of the United States and the state in which you reside. If you are under the age of 18, you may only use this Website under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms.

These Terms are subject to change at any time, and your continued use of the Website following any posted modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

2. Description of Services

Pizza Ranch operates as a food service business providing customers with access to online ordering, menu browsing, restaurant information, promotional content, and related digital services through the Website located at ranch-piz.digital. Our services include, but are not limited to:

• Online ordering for delivery, carry-out, and dine-in reservation services (where available);
• Display and promotion of our food and beverage menu items, pricing, ingredients, and nutritional information;
• Account registration and management for returning customers;
• Loyalty and rewards program enrollment and management (where applicable);
• Processing and confirmation of food orders and payments;
• Customer support and communications regarding orders and inquiries;
• Promotional offers, coupons, discount codes, and marketing communications (with your consent where required by law);
• Feedback and review submission portals;
• Catering inquiry and reservation request forms.

The availability of certain services may vary based on your geographic location, time of day, restaurant operating hours, and staffing availability. Pizza Ranch reserves the right to modify, suspend, discontinue, or restrict access to any service or portion of the Website at any time, with or without notice, and without liability to you.

All food products displayed on the Website are subject to availability. Menu items, prices, ingredients, allergens, and nutritional content are subject to change without notice. While we make every reasonable effort to keep our Website information current and accurate, Pizza Ranch does not guarantee that all items displayed will be available at the time of your order.

3. User Accounts and Registration

Certain features of the Website may require you to register for an account. When registering, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to accept full responsibility for all activities that occur under your account. You must immediately notify Pizza Ranch at [email protected] if you suspect any unauthorized use of your account or any other breach of security.

Pizza Ranch will not be liable for any loss or damage arising from your failure to comply with this section. You may not transfer, assign, or share your account with any other person. Pizza Ranch reserves the right to terminate or suspend any account at its sole discretion, with or without notice, for conduct that it believes violates these Terms or is harmful to other users, third parties, or the business interests of Pizza Ranch.

4. User Obligations and Prohibited Activities

As a condition of your use of this Website, you agree to use the Website only for lawful purposes and in accordance with these Terms. You agree that you will not engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

• Violating any applicable federal, state, local, or international laws or regulations, including those of the United States;
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity;
• Engaging in any fraudulent activity, including submitting false or misleading orders, chargebacks, or refund requests;
• Using the Website to harass, abuse, threaten, defame, or otherwise harm Pizza Ranch, its employees, contractors, or other users;
• Attempting to gain unauthorized access to any part of the Website, server, or database connected to the Website;
• Introducing viruses, malware, spyware, ransomware, or any other malicious code into the Website or its systems;
• Using automated scripts, bots, crawlers, scrapers, or similar technologies to collect information from or interact with the Website without our prior written consent;
• Circumventing, disabling, or otherwise interfering with security-related features of the Website;
• Engaging in any activity that imposes an unreasonable or disproportionately large load on the Website's infrastructure;
• Reproducing, duplicating, copying, selling, reselling, or otherwise exploiting any portion of the Website for commercial purposes without our express written permission.

4.2 Order-Related Prohibited Conduct

• Placing fraudulent, fictitious, or intentionally incorrect orders;
• Misusing promotional codes, discount offers, or loyalty rewards in violation of their stated terms;
• Attempting to manipulate pricing through unauthorized means;
• Placing orders with the intent to defraud Pizza Ranch or its delivery partners.

Violation of any of the above prohibited activities may result in immediate termination of your account, cancellation of pending orders, and referral to law enforcement authorities where appropriate. Pizza Ranch reserves all legal rights to pursue any and all available remedies in the event of a violation.

5. Intellectual Property Rights

The Website and all of its content, including but not limited to text, graphics, logos, button icons, images, photographs, audio clips, digital downloads, data compilations, software, design elements, menu layouts, and the compilation thereof (collectively, the "Content"), are the exclusive property of Pizza Ranch or its content suppliers and are protected by the intellectual property laws of the United States, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable laws and international treaties.

The Pizza Ranch name, logo, trade dress, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates. You may not use such marks without the prior written permission of Pizza Ranch. All other names, logos, product and service names, designs, and slogans referenced on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with using our food services. This license does not include the right to:

• Modify, copy, reproduce, republish, upload, post, transmit, or distribute any Content;
• Create derivative works based on the Content;
• Use any data mining, robots, or similar data gathering or extraction methods;
• Frame or mirror any part of the Website without our prior written consent;
• Use the Content for any commercial purpose or for any public display, commercial or non-commercial, without our express written authorization.

Any unauthorized use of the Content terminates the limited license granted by Pizza Ranch and may constitute copyright infringement, trademark infringement, or other violations of applicable law, for which Pizza Ranch may seek all available legal remedies.

If you submit, post, or share any content on the Website, including reviews, feedback, photos, or comments ("User Content"), you grant Pizza Ranch a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media for any purpose, including commercial purposes, without compensation to you.

6. Payment Terms and Online Ordering

Pizza Ranch accepts various forms of payment for online orders, including major credit cards, debit cards, and other payment methods as made available through the Website at the time of checkout. All prices displayed on the Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes, which will be calculated and displayed at checkout.

By submitting an order and providing your payment information, you authorize Pizza Ranch and its authorized payment processors to charge your selected payment method for the total amount of your order, including applicable taxes, delivery fees, and any service charges. All payments are processed through secure third-party payment processors, and your payment information is handled in accordance with Payment Card Industry Data Security Standards (PCI-DSS).

Pizza Ranch reserves the right to cancel any order, in whole or in part, at its sole discretion, including in cases of suspected fraud, payment failure, unavailable items, or operational limitations. In the event of a cancellation by Pizza Ranch after payment has been processed, a full refund will be issued to the original payment method.

Refunds and cancellations are subject to our separate Refund and Cancellation Policy, which is available on the Website. Customers who wish to request a refund or cancel an order should contact us promptly at [email protected]. Once food preparation has begun, cancellations and refunds may not be available.

Promotional codes and discount offers are subject to their own specific terms and conditions, are non-transferable, and may not be combined with other offers unless expressly stated. Pizza Ranch reserves the right to void orders or accounts that misuse promotional pricing or loyalty rewards.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, SERVICES, PRODUCTS, AND INFORMATION AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION DISPLAYED ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Pizza Ranch makes no warranties or representations regarding the accuracy or completeness of nutritional, allergen, or ingredient information provided on the Website. Customers with food allergies, dietary restrictions, or specific health concerns are strongly encouraged to contact our staff directly before placing an order. Pizza Ranch cannot guarantee that food items are completely free from any specific allergen, as cross-contamination may occur in our kitchen environments.

Any reliance you place on information obtained through this Website is strictly at your own risk. Pizza Ranch disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ALL APPLICABLE STATE CONSUMER PROTECTION STATUTES, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUPPLIERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS;
• PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO YOUR USE OF THE WEBSITE OR OUR SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR ITEMS TRANSMITTED TO OR THROUGH THE WEBSITE BY THIRD PARTIES;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE;
• CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE WEBSITE.

IN NO EVENT SHALL PIZZA RANCH'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, PIZZA RANCH'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its parent companies, subsidiaries, affiliates, officers, directors, shareholders, employees, contractors, agents, licensors, service providers, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or our services, including any data or content you transmit or receive;
• Your violation of any applicable federal, state, or local law or regulation;
• Your infringement of any intellectual property or other rights of any third party;
• Any User Content you submit, post, or transmit through the Website;
• Your use of any information obtained from the Website;
• Any misrepresentation you make in connection with your use of the Website or our services.

Pizza Ranch reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with Pizza Ranch in asserting any available defenses.

10. Third-Party Links and Services

The Website may contain links to third-party websites, services, or applications that are not owned or controlled by Pizza Ranch. This may include links to social media platforms, payment processors, mapping services, and delivery partner platforms. These links are provided solely for your convenience and information.

Pizza Ranch has no control over, and assumes no responsibility for, the content, privacy policies, practices, or terms of service of any third-party websites or services. The inclusion of any link does not imply endorsement by Pizza Ranch of that website, service, or application. We strongly advise you to review the terms and privacy policies of any third-party sites or services you visit.

Your interactions with third-party service providers, including payment processors and delivery services, are governed by their own terms and conditions. Pizza Ranch shall not be responsible for any loss or damage of any kind incurred as a result of your dealings with any third-party service providers.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state where Pizza Ranch's principal place of business is located, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in the United States, and you irrevocably consent to the personal jurisdiction and venue therein. You waive any objection to the laying of venue of any such proceeding in said courts and waive any claim that such proceeding has been brought in an inconvenient forum.

Notwithstanding the foregoing, Pizza Ranch reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of Pizza Ranch's intellectual property rights or other proprietary rights.

These Terms shall be interpreted and enforced in compliance with all applicable federal laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Digital Millennium Copyright Act (17 U.S.C. § 512), and all other relevant federal and state consumer protection statutes.

12. Dispute Resolution and Arbitration

Pizza Ranch encourages customers to contact us directly to resolve any concerns or disputes before initiating formal legal proceedings. Most concerns can be resolved quickly and amicably by contacting our customer support team at [email protected].

12.1 Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Except for matters that may properly be taken to a small claims court, any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or our services, including any question regarding the existence, validity, or termination of these Terms, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitrator shall apply the substantive law applicable in the United States jurisdiction in which Pizza Ranch's principal place of business is located.

12.2 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.3 Opt-Out

You may opt out of the arbitration and class action waiver provisions of this section by sending written notice to Pizza Ranch at [email protected] within thirty (30) days of your first use of the Website. If you opt out, neither you nor Pizza Ranch will be bound by the arbitration and class action waiver provisions of this section, and any disputes between you and Pizza Ranch will be resolved in the courts as described in the Governing Law section.

13. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use the Website or maintain an account with Pizza Ranch. Pizza Ranch reserves the right, in its sole and absolute discretion, to:

• Terminate or suspend your access to the Website or any portion thereof immediately, with or without cause;
• Delete your account and all associated data in accordance with our Privacy Policy;
• Cancel pending orders without liability to you;
• Refuse service to any individual for any reason not prohibited by applicable law.

You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to use the Website and its services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, limitations of liability, governing law, and dispute resolution provisions.

14. Changes to These Terms

Pizza Ranch reserves the right to revise and update these Terms of Service at any time in its sole discretion. All changes are effective immediately upon posting to the Website and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms.

We may, but are not obligated to, notify registered users of material changes to these Terms via email or through a notice posted on the Website. It is your responsibility to check the Terms periodically for any updates. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

If you do not agree to the new Terms, you must stop using the Website and, if applicable, terminate your account. Pizza Ranch shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Website or services.

15. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by this reference. Our Privacy Policy describes how we collect, use, store, and share your personal information when you use our Website and services. By agreeing to these Terms, you acknowledge that you have reviewed and understand our Privacy Policy.

Pizza Ranch takes the privacy and security of your personal information seriously. We comply with all applicable federal and state privacy laws, including, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the CAN-SPAM Act, and all other applicable U.S. data privacy regulations. Please review our full Privacy Policy on the Website for detailed information about our data practices.

16. Electronic Communications

When you use the Website or send emails to Pizza Ranch, you are communicating with us electronically. You consent to receive communications from us electronically. Pizza Ranch will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You acknowledge that your electronic submission constitutes your agreement and intent to be bound by and to pay for such agreements and purchases. Pursuant to applicable laws, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and similar state laws, you waive any rights or requirements under any applicable statutes, regulations, rules, or other laws that require an original written signature or delivery of non-electronic records.

17. Food Safety and Allergen Disclaimer

Pizza Ranch takes food safety seriously and strives to maintain the highest standards of food preparation and handling. However, we cannot guarantee that any menu item is completely free from specific allergens, including but not limited to gluten, dairy, eggs, peanuts, tree nuts, soy, wheat, fish, and shellfish, as our kitchen environment handles many ingredients and cross-contamination is possible.

Customers with known food allergies, intolerances, or specific dietary requirements must disclose their needs when placing an order and should contact our staff directly before ordering. Pizza Ranch shall not be held liable for any adverse reactions, injuries, or health consequences arising from consumption of our food products where the customer has failed to disclose known allergies or dietary requirements, or where such reactions are beyond our reasonable control.

Nutritional and caloric information provided on the Website is estimated based on standard recipes and may vary based on preparation, portion size, ingredient substitutions, and regional differences. Such information is provided for general guidance only and should not be relied upon as a substitute for professional nutritional or medical advice.

18. Severability

If any provision of these Terms of Service is held to be invalid, illegal, unenforceable, or in conflict with any applicable law by a court of competent jurisdiction or an arbitrator, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable while preserving, to the fullest extent possible, the original intent of the parties as expressed in the original provision.

If any provision of these Terms cannot be modified to be valid and enforceable, such provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect. The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that right or provision.

19. Waiver

No waiver by Pizza Ranch of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Pizza Ranch to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver is effective only if set out in writing and signed by a duly authorized representative of Pizza Ranch.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, guidelines, or policies published by Pizza Ranch on the Website, shall constitute the entire agreement between you and Pizza Ranch concerning your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to the Website and your use thereof.

No oral or written information or advice given by Pizza Ranch or its authorized representatives shall create a warranty or otherwise modify the terms of this agreement unless incorporated into a written amendment signed by an authorized representative of Pizza Ranch.

21. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms where such failure or delay results from any cause beyond Pizza Ranch's reasonable control, including, without limitation, acts of God, natural disasters, pandemics, epidemics, government actions, civil unrest, labor disputes, supply chain disruptions, internet or telecommunications failures, cyberattacks, or any other events beyond our reasonable control. In such events, Pizza Ranch's obligations shall be suspended for the duration of the force majeure event.

22. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your account, an order, or our services, please contact us using the following details:

We will endeavor to respond to all inquiries within five (5) business days. For urgent matters regarding food safety, order cancellations, or payment issues, please indicate the urgency in the subject line of your email.